Frequently Asked Questions: Pet Care

Our care providers are able to help you with your parenting needs if you reside within a 10mi radius of any of the following cities in Tennessee: Antioch, Adams, Belle Meade, Brentwood, Clarksville, Franklin, Green Hills, Germantown, Madison, Murfreesboro, Nashville, Springfield, West End, Vanderbilt Area, and others. Check out our service areas page for more cities in Tennessee and Kentucky.

We understand at-home care is not for everyone. Our services are tailored at helping parents provide the best and most complete care for their four-legged friend under the safe, calm and relaxing environment that only their own home is able to provide.

With Safe Tails, you will be able to get immediate updates on how your pal(s) are doing on a daily basis, something you rarely receive from a regular kennel. Plus, these updates will come directly from the person caring for your best friend and not an employee who needs to go by others' feedback or details on a chart.

Finally, you will enjoy a better rate for the whole family since the time will be spent directly with your pal(s) and not shared with others. Plus, Safe Tails is proud to offer an exclusive NO MULTI-PET FEE policy on all of our programs.

Safe Tails is locally owned and operated in the state of Tennessee, proudly born and serving since 2002. So, yep, we are local!

Our professional staff is composed of highly qualified pet care providers who, before going out on the field, undergo a thorough certification and background check. Plus, in order to serve and protect our customers, Safe Tails care providers must possess certification in Pet First Aid/CPR and Pet Emergency Management.

It's easy! Just complete an online reservation for any of our specialized programs or give us a call at 1-888-518-1614.

We never stop serving our parents - we are here to help at any time, 24 hours a day, 7 days a week!

If you suddenly need the services of one of our care providers, contact us immediately at 1-888-518-1614. We understand emergencies are events which you can't control and that's why we DO NOT charge any hidden or emergency fees and do not require any prior notice.

Once you complete your reservation, our friendly staff will coordinate a FREE consultation with one of our certified caregivers where you will be able to design the best care program for your pal based on their needs and desires. This visit will also allow our staff to meet your four-legged friends and give you an idea of how well they will interact during the duration of the program.

For the security and convenience of all of our customers, we currently accept credit and debit cards as valid payment methods for our services.